Ospitalità Trentina su Misura

Miglior prezzo garantito

Best Price Guarantee!!

Visit our website www.clubres.com and search trough our offers the best solution for your desires, the one that will make you live a wonderful holiday in the Trentino's mountains or on the white sand of our beach in Sardinia.

ClubRes Prices
Cancelation Policy
Best Price Guarantee system.

ClubRes Prices. 
In the Hotel Resort the price is per person per day, in the Residence the price is per apartment, fully furnished for a normal holiday stay. 
Prices are subject to variation in order to give the best deal to those who book early and may vary depending on the period, type of holiday and current offers. The updates will be published on our website www.clubres.com. For a residence stay a type of custom service must be chosen and will be added depending on number of guests if not otherwise specified Princess Service will be applied.

We offer two kind of tariff:

  • REFUNDABLE RATE, also called with free cancelation: valid for booking online on our website, in this case details of a valid credit card must be provided. The Resort has the right to check that credit cards are valid with a € 2 preauthorisation on the card. The full amount of this type of reservation will be preauthorised on the credit card 16 days prior to arrival.
  • NON REFUNDABLE RATE: a 40% deposit is requested, based on the total cost of the holiday, to be paid immediately with credit card (Visa or Mastercard) or by bank transfer.
  • Reservations made under special offers (for example early booking, kinny special, special code) must always be considered as NON REFUNDABLE tariffs.
  • Both tariffs are subject to cancelation fees as specified in the “Cancelation Policy” section, with the exception of clients under the Fidelity Programme ClubRes Card, in this case cancelation fees are ruled by the programme.

Cancelation Policy.

  • NON REFUNDABLE RATE: For cancelations (for any reason and to be calculated on the total cost of stay) of the reservation penalties are as follows: 40% from time of booking to 16 days prior to arrival, 50% from 15 to 7 days prior to arrival, 100% from 7 days and no show.
  • REFUNDABLE RATE: For cancelations (for any reason and to be calculated on the total cost of stay) of the reservation penalties are as follows: 50% from 15 to 7 days prior to arrival, 100% from 7 days and no show.

In any case the deposit will not be returned but will eventually considered valid for another holiday in one of our Resorts, with the period to be agreed with our Booking Center in Trento and another amount may be required as deposit for the new holiday.

All with the exeption of guests under the Fidelity programme ClubRes Card, in this case cancellations fees are ruled by the programme.

Refunds: No refunds for late arrivals, early departures, meals not consumed

INSURANCE: Be sure, make our Stornohotel insurance. More info here.

Best price Guarantee 
What do we mean with best price guarantee?

Book online your holiday on www.clubres.com and you will find the best price, it’s guarantee!
If you find online in another website, within the same day of the reservation, a price lower than ours, we will align the tariff, and more! You will also get a bonus of 50€ for another reservation with Clubres!

How the program Best Price works:

 

  • Book your holiday on www.clubres.com.
  • If within the same day of the reservation you will find in Internet a price lower, in respect of the Terms and Condition section, send us the information required with the form below to request the Best Price guarantee and attach (by clicking Stamp and then paste in a text document) the screen shot of the window where you saw the lower price.
  • Your request will be valued and you’ll get an answer asap.
  • If your request is accepted, Clubres will send you by mail the new reservation confirmed with the new price (that is the best price) and also a bonus of 50€ for a new reservation with Clubres, it all as substitute of the previous reservation.
  • If your request is not accepted, Clubres will send you e-mail with the reasons of the denial.

 

Terms and conditions

Client must have a the confirmation of the booking made online on our website www.clubres.com.
The tariff found on other websites must respect these conditions:

 

  • Same hotel or same residence
  • Same kind of room or same kind of bed
  • Same period and duration of the stay
  • Same conditions: cancelation policy, payment, changes, restrictions, sales conditions.
  • Same number of persons Stesso numero di ospiti;
  • Same kind of treatment (b&b, only stay, etc..)
  • *same currency.  *if the currency is different from Euro, it will be considered valid the change made on the same day at the Interbank rate like in the website http://www.oanda.com/convert/classic
  • The rate comparison will be done including all the extra and taxes.

 

Tariffs not considered valid for the Best Price Guarantee program:

 

  • Special agreements, group offers, tariffs for companies and all the tariffs subdued to availability on request
  • Tariffs for “promotional holiday packages” or “hotel+fly package”
  • Tariffs published on any other channel except for the web.

 

Notes

 

  • Clubres will not be liable, in any case, for penalties or other costs that may arise from the cancelation of reservation made on other websites or arising from errors in the publication of the prices in pages of third parts.
  • Clubres reserves the right to modify or cancel the Terms and Conditions governing this promotion.
  • For any question about the Best Price Program please write to: info@clubres.com

Claim Form

Dolomiti Clubresidences
via Giovannelli, 23 - 38100 Trento (Italy)
Tel. + 39 0461 984010
Fax + 39 0461 238890
Email: info@clubres.com
P.Iva 13247230157


Alpi Due S.r.l - Via F.D. Guerrazzi, 4
20145 MILANO (MI) Italy
P.iva: 13247230157 - C.fis:00412920225
Reg Imprese:00412920225
Capitale Sociale I.V. Euro 51.480,00
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